BOX OFFICE AT THE FOYER OF THE STAATSOPER UNTER DEN LINDEN*
Unter den Linden 7
PHONE TICKET SERVICE*
Due to the current situation our box office in the opera foyer is closed until April 20th. Unfortunately, the telephone service is not reachable as well until April 13th. This is a reflection of our wish to do our part to prevent the spread of the virus or at least to slow it down. We are continuously reachable by email, the address is:firstname.lastname@example.org.
Please find details of the reimbursement arrangements for the cancelled performances until and including April 19 2020 here.
ONLINE CARD SERVICE
Bookings are possible at any time on www.staatsoper-berlin.de. You can choose to receive your tickets either by post (processing fee 2.50 €), at the box office, as TicketDirect (for self-printing) or as a QR code on your mobile device. For online bookings, there is a system fee of € 2 per ticket (excluding tickets with a StaatsopernCard or TanzTicket discount).
Mo - Sa 10am - 6pm
FON +49 (0)30 – 20 35 45 54 | FAX +49 (0)30 – 20 35 44 80
Gift vouchers for any amount are available and can be redeemed via the phone and online ticket service, at the box office in the foyer of Staatsoper Unter den Linden and in the visitor center.
Your gift voucher for printing out
Information and individual consultation for tour group opera visits:
FON +49 (0)30 – 20 35 44 66
We accept Visa, Eurocard, American Express and JCB. Please state the 16 digit number of your credit card, the card security number* as well as the expiry date of your card.
* With Visa and Eurocard this is a 3 digit number which can be found on the reverse side of the card on the signature strip, following the card number. With Amex it is a 4 digit number, and is to be found in the centre right position on the face of the card.
PAYMENT BY TRANSFER
Staatsoper Unter den Linden
Reference: Reservation number
VAT ID: DE 813882722
Tax ID: 29/033/12979
FURTHER INFORMATION WHEN BUYING TICKETS
The cloakroom and ticket fees are included in the ticket prices. Generally, tickets already purchased cannot be returned and refunded. We reserve the right to make changes, particularly in terms of cast and the start time of performances. In the case of special price performances, the number of tickets is restricted to four per person. Entry is not permitted once the performance has begun. We are kindly asking for your understanding that due to architectural circumstances the surtitles are not readable from all seats. The General Terms and Conditions of Stiftung Oper in Berlin apply (to be viewed on www.staatsoper-berlin.de and at the box office).
Some internet platforms are advertising tickets for events at the Staatsoper Unter den Linden. In fact, these are private sellers, who partly offer tickets from dubious sources and for highly inflated prices. We recommend that you purchase tickets only from official ticket shops, online at www.staatsoper-berlin.de, or on official online platforms of external promoters to which you will be forwarded to from our website, www.staatsoper-berlin.de.
* The box office, the phone ticket service and the subscriber's office will be closed on 24 December.
Please bear in mind that you cannot claim any discounts online (with the exception of performances for families, the StaatsopernCard and TanzTicket). You can order discounted tickets at the box office and from our ticket hotline: Tel +49 (0)30 – 20 35 45 55.
Starting four weeks before any performance, pupils and students as well as apprentices under 30 years, persons serving a voluntary social year or a voluntary ecological year, persons doing voluntary military service and persons receiving unemployment benefit of stage I or II will receive a 50% discount upon presentation of their pass. Operagoers or concertgoers under 18 years will receive a 50% discount in all price groups without any restriction in time.
Starting approx. 30 minutes before the beginning of a performance, unsold tickets will, subject to availability, be sold to persons eligible for discounts at a flat price of 15 €, and at a price of 3 € to holders of the Berlinpass (limited number of seats). However, requests for specific seats cannot be fulfilled.
Starting one hour before the beginning of the performance, the holders of a ClassicCard will receive the best available seats at a price of 8 or 10 €. For further information see CLASSICCARD.
No discounts will be granted for performances at prices from the E, F, G, H as well as special price groups.
Upon presentation of a disabled person's pass with mention "B", disabled persons will receive a ticket for one accompanying person free of charge.
Discounted tickets are valid only in combination with a pass entitling the holder to obtain tickets at a reduced price and a photo identification. If these identifications cannot be presented at the entrance, the difference to the original price must be paid at the box office.
The cloakroom and ticket fees are included in the ticket prices. Generally tickets bought cannot be returned and refunded. In the case of special price performances the number of tickets is restricted to four per person.
No one is entitled to enter after the performance has begun. The General Terms and Conditions of Stiftung Oper in Berlin shall apply which you can consult HERE and in the opera foyer at the box office.